Pricing overview
Veriff's pricing structure is primarily designed for enterprise clients, offering custom plans tailored to specific business requirements, verification volumes, and feature sets. While a detailed public price list is not available, the model generally involves a tiered approach that scales with usage and the complexity of the identity verification services consumed Veriff pricing page. This approach allows businesses to select a package that aligns with their operational scale and compliance needs, whether for initial user onboarding, ongoing authentication, or adherence to AML/KYC regulations.
The cost is influenced by several factors, including the type of verification (e.g., document verification, face match, liveness detection), the volume of verifications processed monthly, and any supplementary services like AML screening or fraud prevention tools. Veriff positions its custom pricing model as a way to provide flexible solutions that can adapt to different industry demands and growth trajectories.
For businesses evaluating identity verification providers, understanding these variable factors is crucial. Providers like Veriff often bundle various services into their custom plans, which can include API access, SDKs for web and mobile integration, and dedicated support. The overall cost reflects not just the technical processing of identity data but also the underlying infrastructure, security measures (such as adherence to GDPR regulations), and human review capabilities that contribute to the accuracy and reliability of the verification process.
Plans and tiers
Veriff offers a multi-tiered structure, starting with a free option and scaling up to custom enterprise solutions. The tiers are designed to accommodate businesses at different stages of growth and with varying verification needs. The primary tiers include:
- Starter Tier: This is Veriff's free offering, designed for initial exploration and limited use. It provides access to core identity verification functionalities but comes with volume restrictions.
- Growth Tier: Positioned as the entry point for paid services, the Growth tier includes enhanced features and increased verification capacity compared to the Starter tier. It is intended for businesses beginning to scale their operations.
- Enterprise Tier: This tier represents a fully customized solution for large organizations with high-volume requirements and specific compliance or integration needs. Pricing for the Enterprise tier is negotiated directly with Veriff, reflecting the bespoke nature of the services provided.
Key factors that differentiate these tiers and influence pricing include:
- Verification Volume: Higher volumes typically lead to more favorable per-verification rates.
- Product Features: Access to advanced features like enhanced fraud detection, ongoing monitoring, or specific regional document support.
- Service Level Agreements (SLAs): Guaranteed uptime and response times, particularly critical for enterprise clients.
- Support: The level of technical support, including dedicated account managers and priority assistance.
- Integration Options: Access to a wider range of SDKs, API endpoints, and custom integration support.
The table below outlines the general characteristics of Veriff's plans:
| Plan | Key Features | Limitations | Best For |
|---|---|---|---|
| Starter | Core identity verification, API access, SDKs | Limited verification volume (e.g., 50 verifications/month), basic support | Developers, startups, initial testing, proof-of-concept |
| Growth | Increased verification volume, advanced fraud detection, improved analytics | Volume caps apply, standard support | Growing businesses, SMBs, those with moderate verification needs |
| Enterprise | Custom volume, all advanced features, dedicated support, custom SLAs, AML screening, ongoing monitoring | Custom pricing based on specific requirements | Large enterprises, high-volume users, businesses with complex compliance needs |
Free tier and limits
Veriff provides a free tier, known as the Starter plan, which allows developers and small businesses to evaluate the platform without an initial financial commitment. This tier includes access to Veriff's core identity verification services, enabling users to perform document and face verification through its API and SDKs Veriff developer documentation. The primary limitation of the Starter tier is the restricted number of verifications allowed per month. While specific numbers can vary and are subject to Veriff's discretion, this limit is generally suitable for development, testing, and very low-volume operational use.
The Starter tier offers a practical way to integrate Veriff's technology and test its capabilities in a real-world environment. It typically includes:
- Access to Veriff's Identity Verification API.
- Support for Web, iOS, and Android SDKs.
- Basic analytics and reporting.
- Standard security and compliance features.
However, users on the free tier should be aware of limitations such as:
- Volume Cap: A predetermined maximum number of verifications per billing cycle (e.g., 50 or 100 verifications). Exceeding this limit typically requires an upgrade to a paid plan.
- Feature Access: Advanced features like enhanced fraud prevention, custom workflows, or priority support may not be available.
- Service Level Agreements (SLAs): Free tiers generally do not come with contractual uptime guarantees or dedicated support response times.
The free tier is ideal for proof-of-concept projects, initial integration efforts, or for businesses with minimal and infrequent identity verification requirements. For any sustained or high-volume usage, transitioning to a paid Growth or Enterprise plan becomes necessary.
Real-world cost examples
Given Veriff's custom enterprise pricing model, exact real-world cost examples are not publicly disclosed. However, based on industry standards for identity verification services, the cost per verification typically decreases with higher volumes and can vary significantly based on the feature set consumed. The following hypothetical scenarios illustrate how Veriff's pricing factors might influence a business's expenditure:
-
Startup with Moderate Onboarding (Growth Tier):
A fintech startup onboarding approximately 1,000 new users per month requires basic document verification and liveness detection. They opt for Veriff's Growth tier. Their monthly cost might include a base fee for the tier plus a per-verification charge. If the per-verification cost is estimated at $1.50 - $2.50, and assuming some volume discounts, their monthly spend could range from approximately $1,500 to $2,500, not including potential add-ons or specific regional requirements. -
E-commerce Platform with Age Verification (Growth/Enterprise Tier):
An online retailer selling age-restricted products needs to verify 5,000 customers monthly. They require robust age verification and some fraud checks. Depending on the complexity and the specific features enabled (e.g., advanced fraud signals), they might be on a higher Growth tier or a custom Enterprise plan. At a volume of 5,000, the per-verification cost could drop to $1.00 - $2.00. This could lead to monthly costs around $5,000 to $10,000, plus any additional charges for specialized services or premium support. -
Global Financial Institution (Enterprise Tier):
A large bank processes 50,000 identity verifications monthly for KYC/AML compliance across multiple jurisdictions. This institution would definitely be on a custom Enterprise plan, likely incorporating AML screening, ongoing monitoring, custom workflows, and dedicated support. At this scale, the per-verification cost would be significantly lower, potentially in the range of $0.50 - $1.50 per verification. Their monthly expenditure could range from $25,000 to $75,000, reflecting the comprehensive suite of services, high-volume discounts, and stringent SLA requirements. -
Gaming Platform with Frequent Authentication (Enterprise Tier):
An online gaming platform uses Veriff for initial KYC and subsequent face authentication for high-value transactions, totaling 10,000 verifications/authentications per month. This scenario might combine different types of API calls. The initial KYC verification might cost more, while subsequent face authentication could be less. If the blended average is $0.80 - $1.80, the monthly cost could be $8,000 - $18,000.
These examples are illustrative and subject to negotiation with Veriff, as Veriff's pricing is custom for most paid tiers. Actual costs depend on the exact product mix, geographic coverage, volume, and contract terms.
How the pricing compares
Veriff operates in a competitive market crowded with identity verification providers, including Jumio, Onfido, and Sumsub. While direct price comparisons are challenging due to the prevalence of custom enterprise pricing across the industry, general trends and differentiating factors can be observed.
- Custom vs. Transparent Pricing: Like many of its competitors such as Jumio and Onfido, Veriff primarily employs a custom pricing model for its paid tiers. This contrasts with some API providers in other sectors, like Twilio for SMS or Stripe for payments, which offer more transparent, publicly listed per-unit pricing on their websites Stripe's pricing details. The custom model in identity verification often reflects the complexity of compliance, the need for human review, and the variability in fraud risk across different industries and geographies.
- Feature Set and Value: Veriff's pricing reflects its comprehensive suite of services, including document verification, liveness detection, face authentication, and AML screening. Competitors may offer similar services, but the specific accuracy rates, global coverage, and speed of verification can influence perceived value and, consequently, pricing. For instance, providers with stronger AI models or more extensive document coverage might command a higher per-verification cost but offer better pass rates or fraud detection capabilities.
- Free Tier Availability: Veriff's Starter tier provides a free entry point, a common practice among API providers to encourage adoption and testing. Many competitors also offer free trials or limited free tiers, though the exact limits and features available can vary. This allows businesses to compare technical capabilities before committing to a paid plan.
- Scalability and Volume Discounts: As with most identity verification services, Veriff's per-verification cost tends to decrease significantly with higher volumes. This volume-based discount structure is standard across the industry, making solutions more cost-effective for large enterprises. For smaller businesses, the cost per verification might be higher on lower-volume paid plans compared to what very large customers pay.
- Compliance and Security Overhead: The cost of identity verification also incorporates the significant overhead associated with maintaining compliance with regulations like GDPR, ISO 27001, and SOC 2 Type II, which are crucial for data privacy and security. Providers that invest heavily in these areas may have higher operational costs, which are reflected in their pricing.
Ultimately, comparing Veriff's pricing against alternatives requires direct engagement with sales teams to obtain customized quotes that account for specific use cases, required features, and anticipated verification volumes. The 'best' value often depends on a balance between cost, accuracy, speed, global coverage, and the level of support provided.